The AI intake team your
schedulers never had.
sycana AI turns your fax queue into a prioritised, AI-triaged workstation. Your team books more patients in less time — without adding headcount.
The intake bottleneck.
Every fax that lands in your queue costs time, attention, and revenue.
20 minutes per referral
Manual data entry kills throughput. Every fax is opened, read, and typed by hand.
High-acuity patients lost
Urgency invisible until too late. Routine and urgent referrals sit in the same queue.
15% never schedule
Leakage you can't see. Patients fall through the cracks with no one noticing.
Your scheduler's new workstation.
Every incoming referral is triaged, enriched, and queued before your team touches it. Schedulers see a clean, prioritised worklist with everything they need to book.
AI-Triaged Queue
Priority-ordered list with clinical urgency scoring.
Booking Readiness
Insurance, prior auth, and document status at a glance.
Slot Management
Book, reschedule, or waitlist in one click.
Auto-Outreach
SMS confirmations and reminders, sent automatically.
Everything your schedulers need.
sycana AI doesn't just triage. It equips your team with the tools to act fast, book more, and lose fewer patients.
AI Triage Queue
Gemini 2.0 extracts 14 clinical fields, urgency scoring, sub-specialty routing.
Booking Readiness
Insurance eligibility, prior auth status, missing document flags before the scheduler calls.
Waitlist & Slot Backfill
Automated slot recovery on cancellation, urgency-ordered waitlist.
Analytics Dashboard
SLA tracking, conversion rate, referral source breakdown, revenue recovered.
Outbound Fax
Rejection letters and appointment confirmations auto-faxed from the same screen.
Patient SMS
Appointment confirmations, reminders, two-way HELP routing — all automated.
Live in days, not months.
From fax number to full production in 30 days.
Provisioned
Virtual fax number provisioned. Provider schedules configured. BAA signed.
Trained
Team trained on scheduler workstation. First real referrals processed.
Review
Pilot review. ROI measured. Go/no-go decision.
Start processing referrals in 24 hours.
No long-term commitment for the pilot.